4:12pm

We are currently experiencing some technical difficulties with the Atlantic and Lake Superior shards. We are working on the situation and apologize for any inconvenience.

12:33pm

The Atlantic shard is back up and should be fine. We
thank you for your patience.

October 27th, 1998

9:52am

The Atlantic shard had an unexpected crash this morning. We
will be keeping down this shard to do some extended maintenance,
but we expect it to be up within two hours.

October 26th, 1998

10:29pm

The previous issues with players having problems entering the Second Age on Lake Superior and Great Lakes have been resolved. Thank you for your patience.

4:13pm

Some of the shards are being brought down to make some minor adjustments to the new T2A lands and entrances into those lands. We don't have an estimate on when they will be back up, but it will probably be a few hours.

1:21pm

We are currently experiencing access issues with the Ultima on-line Registration page. We are looking into the problem to get it resolved. We will keep you updated on this issue.

October 25th, 1998

9:37pm

We are experiencing some techinical issues that are preventing logins to many of the servers. The servers are still up and running, but people who log out of the servers or lose connection are not able to log back in.

You may also experience some difficulties even getting to the login list for awhile as the login servers are getting hit by everyone who logs out and is repeatedly attempting to log back in.

We have our network team working on the issue and will have it corrected as quickly as possible. Thanks for your patience.

4:32pm

The Altantic shard is back up now and everything appears to be working perfectly. Thanks for your patience.

2:23pm

The Atlantic shard is experiencing some technical difficulties. We are working on the issue and will have it back up as quickly as possible. We do not have an estimated time of when it will be back up. Thanks for your patience while we work through this issue.

October 24th, 1998

11:23pm

The Catskills shard has been functioning normally for some time now and everything appears to be back in order with the shard.

1:17pm

We are currently experiencing technical difficulties
with the Catskills shard. We are working on resotring
it so that you will be able to play on it soon. Currently,
however, there is no ETA. We will try to keep you
updated when we know more.

October 23rd, 1998

10:00pm

We will not be taking down all the servers as earlier reported, but the extra maintenance times will still be in effect.

9:58pm

We will not be taking down the servers as earlier reported.

8:27pm

We will be bringing down and restarting all the worlds one by one this evening. We will wait to bring them down until they have completed a backup so that the timewarp is minimal. Also, we will bring them down a few at a time so that if your usual server is down, you will still have alternate servers to play on. When a server goes down, it should be about one hour before it is back up.

Also, the Yamato and Asuka servers will be down for a few extra hours after their maintenance period today for some technical adjustments. The Lake Superior server will also be down for a few extra hours of maintenance during its regular maintenance time at about 11:00AM Central Daylight Time on Saturday, October 24.

Thank you for your patience.

6:19pm

Great Lakes has been up and running for awhile now and everything appears to be working properly. We have been monitoring the server and everything looks good. Thank you for your patience while we worked through this issue.

3:05pm

Great Lakes is experiencing technical difficulties and will be down for an extended period of maintenance. We have technicians working on the server and will have it back up as quickly as possible, but we do not have an estimate on how long the issue will take to resolve. Thanks for your understanding.

October 22nd, 1998

8:32pm

We are currently experiencing difficulties logging into Atlantic and Chesapeake. We working on the situation and thank you for your patience.

October 21st, 1998

10:55pm

The Catskills and Atlantic shard are taking longer than expected to work on. We are still working on those two servers and thank you for your patience.

3:33pm

The West and East Coast shards will be going down shortly to prepare the shards for the Second Age. They will be down for around a 2 hour maintenance period. Thank you for your patience.

2:56pm

We are currently experiencing technical difficulties with the Yamato shard. We are working on the situation and apologize for any inconvenience.

October 14th, 1998

10:03am

We will be publishing the latest update to the
public servers today. In order to minimize downtime,
we will be not be doing the standard daily maintenance
at 10am. Instead, we will publish to Great Lakes starting
at noon (Central). We will assess the state of the update
on Great lakes before proceeding with updating the other
servers. The regular daily maintenance will be done
alongside the publish.

October 11th, 1998

3:47pm

Some players have reported that their game performance on the Lake Superior shard seems slow. We are examining this issue to see if we can find anything that would be affecting play. This examination will continue into this upcoming week. Thanks to those who have reported this to us.

October 9th, 1998

9:06pm

Currently, many players are reporting difficulties logging into the game. Our servers and login controls are all running fine and we and many other players are able to log in and out of the shards, but there is an extremely low number of players on most of the shards.

We are contacting the appropriate internet personel to attempt to track down this issue. Thanks for reporting the issue so that we can help with the diagnosis of the problem. You may experience some difficulties logging into all shards for the next few hours.

3:46pm

We are examining the Sonoma server for some technical difficulties. This means the server may be up and down for the next few hours. We apologize for the inconvenience, and thank you for working with us through this issue.

October 7th, 1998

11:10pm

We have discovered an unforseen issue with the recent stat fix that was administered earlier this evening. The nature of this issue could affect proper backup completion. Due to this unfortunate complication, we are temporarily removing all the fixes that were introduced today and we are forced to restore the game to the state it was before the patch. We apologize for any inconvenience.

10:26pm

We are currently experiencing some unexpected server downtimes. We are working on the situation and apologize for any inconvenience.

4:51pm

The mini-patch to Lake Superior has been implemented and it is now ready to be published to the rest of the shards. They will each be rebooted according to region. We thank you for your patience.

For more information on this mini-patch, please visit the Update Center.

October 5th, 1998

10:10am

It appears that Worldcom has had a fiber cut near Atlanta that is
affecting cities in Florida. Among others, Digex' POP in Jacksonville
has lost connectivity to some of their subscribers.

October 1st, 1998

3:58pm

***ATTENTION PATCH INFORMATION***

We wanted to keep the players informed on today's patch situation and schedule. This following schedule is accurate if no update problems arise.

The first step is that we will publish the update to Great Lakes. We will be looking over Great Lakes at this time, which means that it will not be available to the public. This should be the case for about an hour. If no major issues arise, then we will continue.

The second step will be to publish the client changes to everyone, and to make Great Lakes available to the public. Because of the client change, no other server will be available during this time. We will be monitoring the GM call queues for any problems. We will continue to do so for about an hour. If there are no major problems, then we will continue.

The final step will be to publish the update to all of the shards, and make them available to the public.

We hope that you understand why we must proceed with such caution, and we appreciate your patience.

September 29th, 1998

12:44am

There are some internet issues which are affecting performance to some of the Ultima Online servers. The appropriate internet personel are working on the issue and it should be corrected in the next few hours. During this time, internet performance may be poor.

Thank you for your patience while this issue is corrected.

September 28th, 1998

11:41am

We are currently experiencing some problems with our phone system, which will cause our Support phones to be unavailable. We apologize for any inconvenience and will have this problem resolved as soon as possible. Thank you for your understanding.

September 26th, 1998

12:24am

We are currently working on the Atlantic shard. It may go up and down for the next few hours while we perform some tests on it. Thank you for your patience.

September 25th, 1998

8:03pm

We will be restarting all of the servers a few shards at a time. The server should take around one to two hours to be back up from the time that it shuts down.

We apologize for any inconvenience. Thank you.

4:40pm

We are currently experiencing some technical difficulties with the Atlantic, Chesapeake, Baja, and Sonoma shards. We are aware of the issues and are working to fix them as quickly as possible. Thanks for your patience.

September 24th, 1998

8:42pm

We are currently experiencing some login difficulties in relation to the Pacific shard. This is affecting some players, including us. We are looking into the situation and apologize for any inconvenience.

September 22nd, 1998

8:11pm

We are currently experiencing some technical difficulties with the Great Lakes shard. We are working on the situation and apologize for any inconvenience.

September 20th, 1998

6:52pm

We were experiencing some network problems that were effecting the login servers and our internet connections for the last few hours. These problems prevented many users from connecting to the game, and removed our Game Masters from all shards. This also prevented us from updating our patch message and web site, and we apologize for the lack of news.

We are still working on the issue, but have the login issue resolved, and we have most of the Game Masters back on their shards. We will continue to work on this issue until all Game Masters are back in their respective worlds.

Once again, we apologize for any inconvenience this caused.

September 18th, 1998

5:46am

The Lake Superior shard has been up for several hours now and the decay fix appears to have worked perfectly. Again, we apologize for the large time warp and thank the Lake Superior players for understanding that it was needed to fix the item decay. Thanks again for helping us track down and solve this issue.

September 17th, 1998

5:19pm

Yesterday during the patch update, the Lake Superior shard experienced an abnormal decay of items. We have tracked the problem down and are reverting to a backup taken just before the patch update.

The bad news is that the shard will experience about a 24 hour timewarp back to yesterday, however, the very, very good news is that the items will return and the decay should be fixed.

We truly apologize for this large loss of time and any inconvienience it will cause Lake Superior players. Thank you again for your great understanding and help in tracking down this issue.

1:20am

We experienced a power outage at the Origin building that disabled some of the login servers and prevented our ability to post news of what was going on. Sorry to keep you all in the dark. (Couldn't resist that pun) :)

At any rate, all the machines seem to be returning online and the client and server patch appears to be in perfect working order. We apologize for the login difficulties and any other inconvieniences from the situation. Great Lakes also had to be rebooted during the power outage and is now on its way back up.

Thanks again for bearing with us during this issue.

September 16th, 1998

9:18pm

- PATCH UPDATE -

Everything in the patch appears to be running smoothly. We do need to take Chesapeake and Lake Superior back down for some internal tweaking. They will probably be down for a few hours. We apologize for the delay and thank you for your patience.

6:27pm

Great Lakes checks out and the next two worlds to startup will be Atlantic and Lake Superior. These worlds should be active in the next few hours.

After examining those worlds, the remainder of the worlds will be brought back online. Thank you again for your patience during this patch publish. We hope to have all worlds active and online in the next few hours.

4:32pm

The patch is almost ready to be put on all the worlds. We will be bringing down all shards and putting Great Lakes up with the patch. We will be monitoring Great Lakes and then we will bring all other worlds back up with the new patch after a short period of time. Thanks again for your patience.

The patch servers will be extremely overstressed for awhile, so we would recommend giving the game a few hours before attempting to re-login to any world other than Great Lakes. All other worlds will be unavailable for play for a few hours while they are being patched.

2:13pm

Great Lakes is getting the new patch right now, and as a result will be taking a little longer than normal to return from its maintenance period.

We apologize for the delay and we will have Great Lakes back up as soon as possible. Thanks for your patience.

September 14th, 1998

3:44pm

We will be bringing down the Napa Valley shard to perform some extended maintenance. We thank you for your patience and apologize for any inconvenience.

September 11th, 1998

7:27pm

We have been noticing some severe internet transmission issues that may be affecting play on the east coast servers (Atlantic, Catskills, Chesapeake).

The appropriate internet personel have been notified and are looking into the issue. Thanks for your patience while we work through this issue.

Please note that this also means that our Game Masters are having the same issues as players. They are experiencing extreme difficulties answering calls and moving around in the world, so please be patient with them.

Thanks again.

September 9th, 1998

4:44pm

We are continuing our work on Baja and are applying several fixes for the shard. The server should be back in operation shortly. Once again, we apologize for any inconvenience and thank you for your patience.

September 8th, 1998

10:43pm

We are currently experiencing some technical difficulties with the Baja shard. We are working on the situation and apologize for any incovenience.

September 7th, 1998

6:51pm

Baja appears to be having some trouble coming back up after the maintenance. We are aware of the issue and are working on it. We will have it back up as quickly as possible. Thanks for your patience.

4:42pm

All servers will be going down for some extra maintenance shortly. The servers will come down after they backup and will be back up roughly one hour after the time they went down. We thank you for your understanding during this extra maintenance period.

September 6th, 1998

3:11am

We are experiencing some internet issues that may mean poor game performance for some users of the east coast servers (Atlantic, Chesapeake and Catskills). We are at work on the situation. Thank you for your patience.

September 4th, 1998

10:13pm

The Lake Superior shard is experiencing some technical difficulties. We are aware of the issue and are working to correct it right now. Thanks for your patience.

September 3rd, 1998

10:05pm

We are experiencing some internet performance issues that may be affecting the east coast servers. The appropriate internet personnel have been contacted, and they are working on the issue. We thank you for bearing with us while we
work through this.

September 1st, 1998

5:04pm

We are still working on the Great Lakes shard. Thanks for bearing with us.

2:27pm

The Great Lakes shard is experiencing some technical difficulties at the moment. We will have the problem fixed as quickly as possible. Thanks for bearing with us while we work through this.

1:41am

Users can expect some difficulties logging into and playing on the Atlantic, Catskills and Chesapeake shards while some extra routine maintenance work is done on them. The difficulties will be gone as quickly as possible.

West coast server players may also experience some difficulties on the Baja, Napa Valley, Sonoma and Pacific shards starting around 1:00 Pacific time as those servers undergo some extra routine maintenance, as well.

We will keep the maintenance period as short as possible and thank you for bearing with us while this is taken care of.

August 29th, 1998

2:16pm

We are currently experiencing some login problems to the Baja shard. We are working on the situation and apologize for any inconvenience.

August 28th, 1998

8:36am

************* August 28, 1998 8:30am *************
An update is scheduled to go in next week which will address
several issues in the game.
1) It is very important to note that all items will
now have at least one unit of height, except for floors
and carpets. This means that stacks of items in a single tile
will stack up vertically, and excess items in the stack at the
time of the update will vanish.
2) The limit on number of items in a container will apply to bank
boxes, including the number of stacks of gold. In other words,
having many small stacks of gold in your bank box will take up
space, and will fill up your bank box. Excess items may vanish!
Be sure you have only the normal amount of items allowable for a
container in your bankbox!
3) All vendors not attached to houses should vanish. The limit of
one vendor per house will be applied retroactively. This means that
if you have more than one vendor per house, the older of the two
will vanish.
More information is available at the Update center on owo.com.

August 26th, 1998

3:13pm

We are currently experiencing some technical difficulties with the Baja shard. We are working on the situation and apologize for any inconvenience.

August 25th, 1998

11:56pm

We are currently experiencing some technical difficulties with the Lake Superior shard. We are working on the situation and apologize for any incovenience.

2:47pm

In order to perform some minor routine maintenance, we will be restarting the worlds. This is in addition to the daily maintenance downtimes that may have already occurred. We apologize for any incovenience.

August 25th, 1998

10:25am

Yesterday's problem with Global Center has been
resolved.

August 24th, 1998

10:05pm

Global Center, our provider on the east coast, is
experiencing some problems with one of their
routers. They are working to fix the problem.
This may cause intermittant disconnections to the
east coast shards.

August 22nd, 1998

12:44pm

The Ultima registration web site has been up and running now and appears to be back in full working order. Account creation and modification should now be possible again. Thanks for your patience.

11:44am

We are experiencing some technical difficulties with the Ultima registration web site. For the moment, account creation and modificaion has been disabled. We have technicians working on this and hope to have the site back up shortly. Thank you for your patience.

August 21st, 1998

6:26pm

Great Lakes has been operating normally for a while now, so everything appears to be back in order. As always, we will be monitoring it closely for any changes in game performance, and we will keep a close eye on Great Lakes throughout the weekend.

2:19pm

The Great Lakes shard is still being looked at for possible game performance issues near Yew and Britain. Thanks for your patience, and we hope to rectify the issue shortly.

August 20th, 1998

11:18pm

Many players seem to be experiencing slow performance on the Great Lakes shard. We are examining the issue and hope to confirm and solve the issue shortly. Thanks for your patience.

August 18th, 1998

5:49pm

We are currently experiencing some technical difficulties with the Napa Valley shard. We are working on the situation and apologize for any incovenience.

August 16th, 1998

6:38pm

We have been monitoring the Napa Valley server for a while since it came back up, and everything appears to be running smoothly now. We apologize for the downtime this morning and thank you for your patience while we worked through the issue.

4:19pm

We are continuing to examine the Napa Valley shard. It is still experiencing some technical difficulties, but we are working to correct them as quickly as possible. Thanks for your patience.

August 14th, 1998

10:02pm

The Baja and Chesapeake shards have been up and running without problems for a few hours now, so everything appears to be back to normal. Thanks for your patience.

5:04pm

The Chesapeake and Baja shards appear to be experiencing technical difficulties. We are working on the issue and hope to have the shards back to normal shortly.

August 7th, 1998

5:03pm

The Chesapeake and Baja shards appear to be experiencing technical difficulties. We are working on the issue and hope to have the shards back to normal shortly.

11:32am

VIRUS ALERT
If you are experiencing problems while you are patching,
it is possible that your computer is infected by the
W95.CIH.SPACEFILLER virus. For more information on the
removal of this virus, please visit:

http://www.nai.com/vinfo/cih/cih_sfscan.asp

August 5th, 1998

10:33pm

We are currently experiencing difficulties with Global Center. This may effect logins and playability on the East Coast servers.

7:45pm

The Baja shard has been successfully reverted to a backup before yesterday's publish. We apologize for any inconvenience and are happy to see that adventuring my once again commence on that shard. Thank you for your patience.

7:34pm

The Baja shard has been successfully reverted to a backup before yesterday's publish. We apology for any inconvenience and are happy to see that adventuring may once again commence on that shard. Thank you for your patience.

3:13pm

We are currently experiencing technical problems
with the Baja server. At this time Baja has been
taken down until these issues are resolved.
This is our top priority at this time and we will
continue to work on this throughout the day and
evening, if necessary. As we have a more definitive
idea on the solution to the problems, we will make
an announcement. We apologize for any inconvenience
and thank you for your patience.


-Ultima Online Staff

August 5th, 1998

5:03am

Reverting to the old backups was done successfully for the Central and East Coast. We are currently in the process of working on the West Coast servers.

August 4th, 1998

7:41pm

We will be doing maintenance on our East Coast Shards ( Catskills, Chesapeake, and Atlantic) tomorrow ( 8/5/98 ) which may take a little longer than normal. All the East Coast Shards will be down at the same time tomorrow during their normal maintenance window ( 11:00 am EST ). If this takes much more than a hour we will post an update.

7:38pm

We will be updating the public shards with the latest patch today. This will require all the servers to be rebooted. For more information on what will be in the patch, please visit the Update Info.

July 29th, 1998

1:45pm

The hardware issue we are experiencing at Global Center should be fixed within the next 2 hours. This could cause problem for some players loging in to the game and can cause occasional player disconnect. We will post an update when we get more information.

11:57am

We have been informed by Global Center, one of our hosting partners, that they are experiencing problems with a router at their Herndon, Virginia facility. Their engineers are working the problem but we have no ETA.